Shipping policy
Shipping Policy
Ragebait Radios ships across India. Please read this policy before placing your order — it explains how long processing and delivery take, what shipping costs, and what happens if something goes wrong in transit.
1. Order Processing Time
- Orders are processed and handed to our courier partner within [1–2] business days of payment confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
- During sale periods or new drops, processing may take up to [3–4] business days due to order volume. We'll flag this on the site when it applies.
2. Shipping Destinations
We currently ship only within India. International shipping is not available at this time.
3. Shipping Charges
- Free shipping on all prepaid orders above ₹[999].
- Flat shipping fee of ₹[79] applies to orders below that amount.
- Any applicable charges are shown at checkout before you complete payment — no hidden fees added later.
4. Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro cities (Delhi, Mumbai, Bengaluru, etc.) | [3–5] business days |
| Non-metro / Tier 2–3 cities | [5–8] business days |
| Remote / rural pin codes | [7–10] business days |
Delivery timelines begin after dispatch, not from the order date. These are estimates, not guarantees — actual delivery may vary due to courier delays, weather, regional restrictions, or high-demand periods.
5. Order Tracking
Once your order ships, you'll receive a confirmation email/SMS with a tracking link. You can also check order status anytime by logging into your account or visiting [carrier tracking page link].
6. Cash on Delivery (COD)
[Choose the version that matches your actual setup and delete the other:]
- If offering COD: Cash on Delivery is available on select pin codes, subject to a COD handling fee. Our team may call to confirm the order before dispatch. Orders unconfirmed after [X] attempts may be cancelled.
- If prepaid only: We currently accept prepaid orders only, via UPI, credit/debit card, and net banking. Cash on Delivery is not available at this time.
7. Incorrect or Incomplete Address
Please double-check your shipping address before confirming your order. Ragebait Radios is not responsible for delays or non-delivery caused by an incorrect, incomplete, or outdated address provided at checkout. If a parcel is returned to us undelivered (RTO) due to an address issue, we will contact you to arrange reshipment (additional shipping charges may apply) or process a refund minus the original outbound shipping cost.
8. Damaged, Defective, or Lost Shipments
- If your order arrives damaged or defective, contact us within [48 hours] of delivery at [support email], along with an unboxing video or photos of the product and packaging.
- If your tracking shows no movement for more than [3] days past the estimated delivery window, contact us and we'll investigate with the courier and arrange a replacement or refund.
9. Order Changes & Cancellations
You can request a change of address or cancel your order before it has been dispatched by emailing [support email] or messaging us on [Instagram/WhatsApp]. Once an order has shipped, it cannot be modified or cancelled — please refer to our Return & Refund Policy instead.
10. Contact Us
For any shipping-related questions:
- Email: ragebaitradios@gmail.com
- Instagram: ragebaitradio
- Response time: within [24–48 hours]
This policy may be updated periodically to reflect changes in our shipping partners or operations. Continued use of this site after changes constitutes acceptance of the updated policy.